• Leveraging emerging technologies such as AI, Analytics and Blockchain to transform service delivery
  • Using IoT intelligently to improve tracking of key infrastructure and visibility of service levels
  • Using cloud to move beyond cost levers to driving innovation
  • Best practices and case studies on innovative use of technology in e-Governance
  • Lessons from specific technology led initiatives in different states (Example, SLA driven e-Governance services by Pune Municipal Corporation, Rajasthan Government using Blockchain to ensure security of electronic health records)
  • Dealing proactively with emerging threats